Questions:

1. What is the normal turn around time for an order?
2. What exactly is Computer Cut Vinyl?
3. What is vector?
4. What is raster image artwork?
5. What programs let me save in vector formats?
6. When do I save a raster image, and when do I save as Vector?
7. How should I give you my artwork?
8. Do you accept "Zip, Jazz, CDs, or Super Disk" ?
9. What's the largest file size I can email you?
10. How long will this last in the weather?
11. Are your prices competitive?
12. Do you ship to our location?
13. What programs do you use to print your signs.

14. Why shouldn't I use my web site images for signs?

Answers: 

1. What is the normal turn around time for an order?
    
The turn around time depends on the order, in all cases we get the job done as fast as possible. For an average job, the turn around time is 2-3 business days, but it all depends on size, quantity, availability, etc. We always try to meet any of your deadline requests.

2. What exactly is Computer Cut Vinyl?
     It's just like it says, basically it's a big sticker cut out of adhesive vinyl to a shape (like a letter or a basketball etc.). And we transfer those over to Vinyl banners/Signs/Vehicles/Etc. 

3. What is Vector art?
    
Vector art is kind of like line art. If you'd put a pen on a piece of paper and draw. Circles and Squares are simple vector images.

4. What is a Raster Image?
     Raster is more of a photograph, with gradients, soft meshes, textures, etc. Not just spot color sharp lines. You could not cut out a raster image. Raster can be 1,2,3, or 4 (it almost always prints as 4) colors which makes the entire spectrum (CMYK, RGB, ETC.).

5. What programs let me save in vector formats?
     Adobe Illustrator, Freehand, and Corel Draw are the major software makers out there, Photoshop can export illustrator paths, and some other programs are also able to export their paths to illustrator file formats.

6. When do I save a raster image, and when do I save as Vector?
     Vector is the file format you use when the image is made with paths and fills, It's the only format you can cut vinyl from. Raster would be used for Photos and all miscellaneous images.

7. How should I give you my artwork?
     It all depends on what kind of product we are producing, if we are doing a 1 color vinyl sign/banner the best format is Illustrator, in most cases if you can give it to us in Illustrator format it's usually the best, even for an inkjet or Gerber Edge print. If it's an ink jet print it's ok to give it to us in .TIF or .PSD format.

8. Do you accept "Zip, Jazz, CDs, or Super Disk" ?
     We accept Zip, 3.5 inch floppies, and CDs. We are sorry but at this time we do not accept Jazz, Super Disk, Click, or other miscellaneous Media. 

9. What's the largest file size I can email you?
     If you can't fit it on a 3.5 inch floppy (1.44 Megabytes or a 15 minute Download on a 56k Modem) it's too big to send through email. If you have a file of a larger size we suggest you put it on a zip disk or CDR.

10. How long will this last in the weather?
     Our standard Vinyl Banners last about 3-5 years, but we've seen longer. You can buy heavy duty banner material or High performance vinyl to extend the life of you banner. All of our Vinyl banners are weatherproof (rain, wind, snow, etc). Our inkjet prints can last a good deal if they are indoors, and kept away from Sunlight (due to fading). We can laminate or use different methods to make them last longer. Weather resistance and how long products will last depend on the actual product, feel free to contact us if you have any more specific questions.

11. Are your prices competitive?
    
When comparing apples to apples we believe our prices are very competitive. We always put out the highest quality for the same price as our competitors. We will never sacrifice quality for price. .

12. Do you ship to our location?
     We can ship to anywhere using Couriers, UPS, FedEx, Etc. for a nominal fee. 

13. What programs do you use to print your signs.
     We use proprietary sign making software, you probably wouldn't have this software on your home computer, since you can not buy these at your local retail store. But if your curious we have Gerber Omega 2.02, Anagraph Design Art version 3.5, Photoprint 1.5 v1.

14. Why shouldn't I use my web site images for signs?
     Well this is a wide statement. Web images can be great if they are high res. images and very large in size, but most are under 50k. 50 kilobytes is drastically small considering 3 sq. ft. should be 24 megabytes. Also they are bitmap, which means 4 color process prints. Basically web images are normally not a safe source for art.

 

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